🔁 REFUND & RETURN POLICY
Refund & Return Policy
At Kedaiterbaik.my, customer satisfaction is important to us.
This policy is managed by CAP & CAP SHOP SDN BHD 202501052104 (1653511-W)
🔄 Returns
We accept returns under the following conditions:
* Item must be returned within 7 days from the date of delivery.
* Item must be unused, unwashed, and in original condition.
* Original packaging and tags must be intact.
Items that are damaged due to misuse or normal wear are not eligible for return.
❌ Non-Returnable Items
* Personal care items (if opened)
* Clearance or final sale items
* Customized products
💰 Refunds
* Refunds will be processed within 7 working days after inspection of returned item.
* Refunds will be made to the original payment method.
* Shipping fees are non-refundable unless the item received is defective or incorrect.
📦 Return Shipping
Customers are responsible for return shipping costs unless the product received is defective or incorrect.
📍 Return Address
CAP & CAP SHOP SDN BHD
Registration No: 202501052104 (1653511-W)
📍 Business Address:
E-06-L1, Setia Ecohill Mall,
43500 Semenyih, Selangor,
Malaysia
📞 Phone: +60167350325,+60174040325
📧 Email: info@kedaiterbaik.my or caponlycap@gmail.com
📞 Contact Us Before Returning
📞 Phone: +60167350325,+60174040325
📧 Email: info@kedaiterbaik.my or caponlycap@gmail.com
Customers must contact us before returning any item to receive return instructions.
